Need a hand?
WE'VE GOT YOU.
Contact
Email us at support@gluted.com.
Manage or cancel
iPhone: Settings → your name → Subscriptions → GLUTED.
Android: Play Store → profile → Payments & subscriptions → Subscriptions.
In the app, go to You → Manage subscription. Cancel at least 24 hours before renewal to avoid the next charge.
Restore purchases
On a new phone, open the app and choose Restore purchases from the subscription screen. Use the same Apple ID or Google account used to subscribe.
Refunds
Apple purchases are handled through reportaproblem.apple.com. For Google Play, use the Play refund request flow in your order history.
Backup & restore
Back up in the app, then choose Restore my backup on your new phone. Restore brings everything back or nothing.
Reminders
If reminders are not arriving, check that notifications are allowed for Gluted in your phone settings, then check your chosen training days and time in the app.
Report a bug
Send your phone model, OS version, app version from the You tab, what happened and the steps that led up to it.
Your data
There is no account to delete. Deleting the app deletes its data on your phone. Backups live in your own iCloud or Google Drive and can be deleted there.